Frequently Asked Questions

  • What are your products used for?

    • Our products are intended exclusively for research purposes within academic and laboratory settings. They are not intended for diagnostic, therapeutic, or any other medical use in humans. By purchasing, you agree to use our products strictly for research and not for human consumption.

  • How do I reconstitute the peptide?

    • To reconstitute your peptide, you will need Bacteriostatic Water (BAC Water), available for purchase on our website. The amount of BAC Water required depends on your desired concentration. You can use our online dosage calculator to assist you in selecting the appropriate amount of BAC water to use based on the dosage needed for your research subject(s).

  • What is the purity standard of your products?

    • Our peptides are of the highest quality, with a purity of ≥99%, as verified by HPLC analysis. Should any batch tested indicate 98% or less purity, they are discarded as per EPA regulations.

  • What quality control measures do you implement for your products?

    • We uphold the highest standards for product quality. Each batch is rigorously tested by accredited third-party laboratories to ensure purity and consistency. Our quality control measures include advanced testing techniques such as HPLC and Mass Spectrometry to ensure the integrity of our peptides.

  • How should peptides be stored for optimal preservation?

    • Peptides should be stored in a cool, dry place. For long-term storage, we recommend keeping them in a freezer at temperatures below -20°C. If stored properly, peptides remain stable for up to two years. For short-term use, refrigeration at 4°C is acceptable. Peptides can generally tolerate room temperature for 4-6 weeks if protected from light.

  • Do you offer any information on peptides and their uses?

    • Lumin Peptides is dedicated to providing high-quality, research-grade peptides; we do not offer direct guidance on how peptides should be used in research. However, our website does include a knowledge base with general information, educational content, and helpful resources about peptides and their potential applications. These are intended to socialize basic information on peptides, potential benefits and uses- all for informational purposes only.

  • What is your shipping and processing timeline?

    • Orders are processed and dispatched within 1-2 business days. Standard shipping typically takes 3-5 business days, and expedited shipping generally takes 1-2 business days. Shipping times are estimates and are not guaranteed, but we strive to ensure timely delivery. You will receive a confirmation email with tracking details once your order ships.

  • Do you offer wholesale pricing?

    • Yes, we offer wholesale pricing for bulk orders. If you are looking to place an order larger than 15 vials, please reach out to us at support@luminpeptides.com for personalized pricing and discounts based on your order size.

  • How do you offer competitive pricing?

    • We are able to offer competitive pricing
      due to our extensive industry experience and strong relationships with
      suppliers. Our efficient production methods and economies of scale allow us to
      pass on the savings to you while maintaining high product quality.

  • How can I get in touch for assistance or inquiries?

    • For any inquiries or assistance, our customer service team is here to help! You can reach us through our Contact Page, or by emailing support@luminpeptides.com. We aim to respond promptly and provide excellent support.

  • Do you offer discounts for bulk orders?

    • We offer bulk order discounts for large purchases. Please contact our sales team at info@luminpeptides.com for a custom quote based on your order needs.

  • In what form are your peptides delivered?

    • Our peptides are delivered in lyophilized (freeze-dried) powder form to maintain their stability and effectiveness during transport and storage. For reconstitution, we recommend using Bacteriostatic Water (BAC Water), available on our website.

  • Is it legal to buy, purchase, or sell your products?

    • Yes, in the United States, it is generally legal to sell research-grade peptides, provided they are clearly labeled for laboratory and research use only. Our products are not intended for human or animal consumption, nor for use in the diagnosis, treatment, or prevention of any disease. It is the buyer’s responsibility to ensure appropriate use, distribution, or sales in accordance with all applicable laws and regulations.