Frequently Asked Questions

  • What are your products used for?

    • Our products are intended exclusively for laboratory and academic research. They are not approved for diagnostic, therapeutic, or medical use in humans or animals. By purchasing, you agree to use
      them solely for research purposes and not for human consumption.

  • How do I reconstitute the peptide?

    • While we do not provide preparation or dosing instructions due to the
      research-only classification of our products, Bacteriostatic Water (BAC Water)—available on our website—is commonly used in lab settings to reconstitute lyophilized peptides. To support accurate research-based preparation, we offer an online Dosage Calculator as a helpful tool for determining dilution volumes. All peptide handling should follow proper laboratory protocols.

  • What is the purity standard of your products?

    • Our peptides are manufactured to a purity standard of ≥99%, verified by HPLC analysis. Batches testing below 98% are rejected in accordance with our internal quality policies.

  • What quality control measures do you implement?

    • All products are tested by accredited third-party laboratories to confirm identity, purity, and consistency. Methods include
      High-Performance Liquid Chromatography (HPLC) and Mass Spectrometry. Only batches that meet our strict research-grade criteria are released.

  • How should peptides be stored?

    • For optimal stability, peptides should be stored in a cool, dry environment. Long-term storage is typically conducted at or below -20°C. Short-term refrigeration at 4°C is acceptable. Peptides may remain stable at room temperature for 4–6 weeks if shielded from light and moisture.

  • Do you offer information about peptides?

    • Our knowledge base includes general educational material related to peptide structure, lab trends, and preclinical research summaries. This content is intended to support scientific inquiry and does not constitute usage instructions or medical guidance.

  • What is your shipping and processing timeline?

    • Orders are processed within 1–2 business days. Standard U.S. shipping typically takes 3–5 business days; expedited options are available at checkout. Tracking details will be provided once your order ships.

  • Do you offer wholesale pricing?

    • Yes. For orders exceeding 15 vials, please contact us at support@luminpeptides.com to discuss bulk pricing options.

  • How do you offer competitive pricing?

    • Through strong supplier partnerships and streamlined production methods, we’re able to keep overhead low and provide high-purity research peptides at accessible prices.

  • How can I get in touch for assistance?

    • We’re happy to help! Reach our customer service team through the Contact Page or email support@luminpeptides.com. We aim to respond promptly.

  • In what form are peptides delivered?

    • Peptides are delivered in lyophilized (freeze-dried) powder form to maintain structural stability during transport and storage. Bacteriostatic Water is available separately on our website for laboratory use.

  • Is it legal to buy your products?

    • Yes. In the United States, it is legal to purchase research-grade peptides as long as they are labeled for laboratory use only. Our products are not intended for human or animal use. Buyers are responsible for complying with applicable local, state, and federal regulations.

Disclaimer

All products offered by Lumin Peptides are intended strictly for laboratory research and development. They are not approved for human or veterinary use, nor are they intended for therapeutic, diagnostic, or consumption purposes. Purchase of any product constitutes agreement to these terms.